Privacy Policy
Melanie Rivers Art
Effective date: February 3, 2026
Melanie Rivers Art (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
By accessing our website or enrolling in our courses or membership, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Billing and mailing address
- Account and login information
- Information you share in community spaces or communications with us
This information is used to:
- provide access to courses and memberships
- communicate with you about your account or purchases
- send newsletters or updates you’ve opted into
- provide customer support
You may unsubscribe from marketing emails at any time using the link provided in our emails.
Usage Data
We may collect limited, non-identifying information about how our website is accessed and used, such as:
- IP address
- browser type
- pages visited
- time spent on pages
This data helps us understand how our site is used and improve the experience.
Cookies
We use cookies and similar technologies to:
- operate the website
- remember preferences
- support security and analytics
You can adjust your browser settings to refuse cookies, though some features of the site may not function properly.
How We Use Your Information
We use collected information to:
- deliver courses and memberships
- manage user accounts
- process payments through third-party providers
- communicate important updates
- improve our services and website
- comply with legal obligations
Third-Party Services
We use trusted third-party platforms to operate our services, including:
- course hosting (e.g. Thinkific)
- email communication providers
- payment processors (e.g. Stripe, Thinkific Payments or PayPal)
- website analytics (e.g. Google Analytics)
These providers only access personal information as necessary to perform their services and are required to protect your data.
We do not store or process your credit card details directly.
Data Storage and Transfers
Your information may be stored and processed in Canada or other countries where our service providers operate. We take reasonable steps to ensure your data is protected in accordance with applicable laws.
Your Rights
Depending on your location, you may have the right to:
- access the personal data we hold about you
- request correction or deletion of your data
- object to or restrict certain processing
- withdraw consent at any time
To make a request, please contact us using the details below. We may ask you to verify your identity before responding.
Data Retention
We retain personal information only for as long as necessary to provide our services and meet legal or accounting requirements.
Security
We take reasonable steps to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the updated effective date.
Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: [email protected]